Shipping Policy

At Gessica Moments, we carefully prepare every order with love and attention to detail. We want your mystery box, beauty finds, and special surprises to arrive safely and ready to enjoy.

Order Processing

Orders are processed after payment has been successfully received. Processing time may vary depending on product availability, order volume, and the type of order placed.

Because many of our products are carefully selected and packaged individually, please allow reasonable time for us to prepare your order before it is shipped.

Shipping

Available shipping options and shipping costs will be displayed during checkout based on your delivery address and the items in your order.

Once your order has shipped, you may receive tracking information when tracking is available for your selected shipping method.

Please make sure your shipping address is entered correctly before completing your purchase. Gessica Moments is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

Delivery Delays

After an order has been shipped, delivery times may be affected by the carrier, weather, holidays, incorrect addresses, or other circumstances outside of our control.

If your package appears to be delayed, please check the tracking information provided and contact the shipping carrier directly when appropriate.

Damaged or Missing Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the package and the items received so we can review the situation.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

Questions About Your Order

If you have questions about shipping or your order, please contact us through our website. We are happy to help make your Gessica Moments experience as smooth as possible.